FAQ 

Q. What is the process once I place my order?

A. You will receive an email to advise your order has been received. Another email will hit your inbox once it has been dispatched. Easy. Behind the scenes I will be behaving like a little christmas elf preparing your package for delivery. 

Q. I really need my parcel today! What can I do?

A. Hmm. For some orders the best I can do is express post and attempt to have it arrive the following business day, but if you are local to Melbourne, I may be able to hand deliver it so contact me via sayhello@helloheartbreak.com and we'll see what magic we can come up with!

Q. Are all your items in the shop available for purchase?

A. If something has sold out, the item will have a 'sold out' notification, if it doesn't... happy shopping! In saying that, if there is something  you really want and it appears to be sold out, please contact me and I'm happy to see if I can source another one for you. 

Q. Will you be introducing more artists to the site?

A. Yes. God Willing.

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